Privacy Policy

How Liya Trails & Tours collects, uses, protects and handles information when you browse our website, contact us or book a Kenya journey.

1. Information We Collect

We may collect information you choose to provide when you enquire or book, such as your name, email address, telephone number, travel dates, number of travellers, destinations, accommodation preferences and other information needed to plan your trip.

We may also receive technical information such as browser type, device information, approximate location, pages visited and website interactions through analytics and similar technologies.

2. How We Use Information

We use information to respond to enquiries, prepare itineraries and quotations, process bookings and payments, communicate travel arrangements, improve our website and services, prevent misuse and comply with applicable legal obligations.

3. Payments

Where payment is processed through a third-party payment provider, payment card details are handled by that provider according to its security and privacy practices. We do not ask you to send full card details by email, WhatsApp or ordinary website messages.

4. Sharing Information

We may share necessary booking information with trusted suppliers and service providers involved in delivering your journey, such as accommodation providers, transport providers, guides, parks or activity operators. We do not sell personal information.

5. Cookies & Analytics

Our website may use cookies and similar technologies for essential functionality, preferences, analytics, advertising measurement and website improvement. See our Cookie Policy for more information.

6. Data Security

We take reasonable technical and organisational measures to protect information. No internet transmission or storage system can be guaranteed to be completely secure.

7. Your Choices

You may contact us to request access to, correction of, or clarification about personal information we hold about you, subject to applicable law and legitimate record-keeping requirements.

8. Contact

For privacy questions, contact Liya Trails & Tours through the contact details published on this website.